EBOOK:
Digital Experience Management platforms are developing and becoming more sophisticated as companies seek to intensify relationships with customers in order to gain competitive advantage against their peers. Improving customer experience will only become evermore important as companies endeavor to navigate an increasingly turbulent economy.
RESOURCE:
This undated document summarises the information contained in some of the exhibits produced by Godkin's 16 May declaration. The author is unknown.
EZINE:
In this quarter's CW Middle East ezine, we look at how the Middle East, with the poorest road safety record in the world, could benefit most from self-driving cars.
EZINE:
In this week's Computer Weekly, as research reveals that three-quarters of non-tech workers would be interested in a job in IT, we examine what's stopping them. We analyse the key storage elements of building a private cloud. And Bloomberg's head of data science talks about the benefits of machine learning. Read the issue now.
EZINE:
In this week's Computer Weekly, we talk to the head of IT at furniture retailer DFS about building trust in data. The vulnerabilities in MOVEit software continue to attract new victims – we assess the impact of the breaches. And we find out how online investigators are trawling social media to gather evidence of war crimes. Read the issue now.
WHITE PAPER:
Customer data integration helps companies grow and thrive, but businesses still have a long way to go to implement customer relationship management (CRM) in a meaningful way. Check out what over 300 companies said about cloud, their CRM platforms, and customer data integration in this survey.
WHITE PAPER:
In this white paper, you'll learn how cognitive-based systems can help you to build knowledge, understand natural language, and provide confidence-weighted responses. Read on to see how these systems can quickly identify new patterns and insights.
WEBCAST:
This in-depth webcast explores the impact high-speed networking, changing traffic patterns, and new capture points have on network monitoring today and reveals key places you must capture data to truly achieve the visibility you need to ensure optimal network performance.
