EGUIDE:
The pandemic drove demand for embedded and digital communications as organisations looked to replace in-person communication. As a result, new CPaaS use cases emerged around telehealth, e-commerce and retail. This infographic highlights some of the key use cases driving change in the market.
WHITE PAPER:
This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
EGUIDE:
As businesses plan a recovery from the effects of the Covid-19. Employees now expect employers to offer a modern approach to how/where they work. It won't be enough for businesses to get by with aging processes. Wherever staff are based, video conferencing will be pivotal
EGUIDE:
Access the following expert e-guide to join Dawn Lacallade, the director of social strategy and content programming at LiveWorld in San Jose, Calif., to explore the top 10 tips for enabling a successful enterprise collaboration strategy.
EGUIDE:
Enterprises are beginning to learn that the essential ingredient to any UC strategy is corporate collaboration. This expert E-Guide highlights how you can successfully integrate UC&C. Uncover what it entails, shared components of UC and collaboration, combining corporate collaboration and UC in the cloud and more.
WHITE PAPER:
Mobility adoption in the enterprise has accelerated. To stay current, you need to know the latest IT trends for secure mobile collaboration. Get an overview of what’s shaping corporate mobility in this Forrester Consulting Technology Adoption Profile.
EGUIDE:
Gartner predicts that 80% of large and midsize organizations will deploy content collaboration tools by 2020. This expert guide takes you through survey results revealing how businesses are responding to the rapid development of enterprise file-sync-and-share (EFSS), factors driving investment decisions, and more.
WEBCAST:
View the following video to uncover exactly how this kind of collaborative ability helped Bci engage more customers as well as improve their overall customer experience. See what it can do for you as well.
WHITE PAPER:
This exclusive resource discusses what features should be a requirement for your unified communications solutions, offering helpful tips and guidance for purchasing a solution that is right for your specific needs.
EBOOK:
This guide provides the expert advice you need to adapt to a mobile UC world. Access now and learn how to rethink and implement your UC strategy in order to deliver a seamless mobile user experience for voice, video, and data, without too much IT upheaval.