Faster HP server firmware updates and system fixes for defense contractor
In order to cut costs, one of HP's customers awarded hardware support on their server to an Unauthorized Support Provider (USP). After multiple failed attempts by the USP to upgrade their firmware on the HP server, they called upon someone else to finish the job. Unfortunately, all they got was a hardware failure and the system didn't load.
Read through this concise case study to find out what HP recommended to solve this hardware issue.